Chief Patient Experience Officer Job Description |
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The following is a full job description for Chief Patient Experience Officer. Here are the requirements and responsibilities for Chief Patient Experience Officer along with statistics. If after reading this page you determine that Chief Patient Experience Officer is not the position you are looking for, you may want to try one of these similar titles: Chief Operating Officer, Chief Technology Officer, Patient Experience Manager, Patient Experience Supervisor, Chief Human Resources Officer (CHRO), Chief Financial Officer, Chief Information Technology Officer, Chief Academic Officer - Healthcare, Chief Innovation Officer |
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Requirements and Responsibilities For Chief Patient Experience Officer |
Leads the development and implementation of a patient experience strategy that supports the organization's mission, values, and goals. Creates initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Establishes processes for collecting, measuring, and analyzing patient, family, and staff sentiment data and feedback to identify areas for improvement. Oversees the development and execution of role-based training models to enhance each patient interaction. Requires a bachelor's degree. Typically reports to top management. Manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. |
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Also referred to as: Vice President of Patient Experience |
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Similar Jobs: Chief Operating Officer, Chief Technology Officer, Patient Experience Manager, Patient Experience Supervisor, Chief Human Resources Officer (CHRO), Chief Financial Officer, Chief Information Technology Officer, Chief Academic Officer - Healthcare, Chief Innovation Officer |
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Level of Education: Chief Patient Experience Officer Salaries with No Diploma, Chief Patient Experience Officer Salaries with a High School Diploma or Technical Certificate, Chief Patient Experience Officer Salaries with an Associate's Degree, Chief Patient Experience Officer Salaries with a Bachelor's Degree, Chief Patient Experience Officer Salaries with a Master's Degree or MBA, Chief Patient Experience Officer Salaries with a JD, MD, PhD or Equivalent |
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Industries: Edu., Gov't. & Nonprofit, Healthcare | |