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Patient Experience Manager Job Description
The following is a full job description for Patient Experience Manager. Here are the requirements and responsibilities for Patient Experience Manager along with statistics. If after reading this page you determine that Patient Experience Manager is not the position you are looking for, you may want to try one of these similar titles:
Customer Experience Manager
,
Patient Experience Supervisor
,
Customer Experience Senior Manager
,
Chief Patient Experience Officer
,
Patient Relations Manager
,
Patient Safety Manager
,
Customer Experience Analyst
,
Customer Experience Coordinator
,
Patient Accounts Manager
Requirements and Responsibilities For Patient Experience Manager
Manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Also referred to as:
Manager of Patient Experience
Similar Jobs:
Customer Experience Manager
,
Patient Experience Supervisor
,
Customer Experience Senior Manager
,
Chief Patient Experience Officer
,
Patient Relations Manager
,
Patient Safety Manager
,
Customer Experience Analyst
,
Customer Experience Coordinator
,
Patient Accounts Manager
Level of Education:
Patient Experience Manager Salaries with a Bachelor's Degree
,
Patient Experience Manager Salaries with a Master's Degree or MBA
,
Patient Experience Manager Salaries with a JD, MD, PhD or Equivalent
Industries:
Edu., Gov't. & Nonprofit
,
Healthcare
Job Statistics
Years of Experience
Education Level
0-1
2-5
5-10
10-15
15+
No diploma
High School
Associate's/Certificate
Bachelor's
Master's
Doctorate
Company Size
Industry
<100
100-500
500-1000
1000-7500
7500-15,000
15K-50k
50k+
0%
10%
20%
30%
40%
50%
Healthcare
Edu., Gov't. & Nonprofit
0%
20%
40%
60%
80%
100%
120%
Most Popular Cities for Patient Experience Manager
Chicago, IL Patient Experience Manager Salaries
Los Angeles, CA Patient Experience Manager Salaries
Irvine, CA Patient Experience Manager Salaries
Miami, FL Patient Experience Manager Salaries
New York, NY Patient Experience Manager Salaries
Fort Worth, TX Patient Experience Manager Salaries
San Diego, CA Patient Experience Manager Salaries
Houston, TX Patient Experience Manager Salaries
Bridgeport, CT Patient Experience Manager Salaries
Washington, DC Patient Experience Manager Salaries