| Contact Center Representative IV - Outbound Job Description |
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| The following is a full job description for Contact Center Representative IV - Outbound. Here are the requirements and responsibilities for Contact Center Representative IV - Outbound along with statistics. If after reading this page you determine that Contact Center Representative IV - Outbound is not the position you are looking for, you may want to try one of these similar titles: Contact Center Representative IV - Outbound, Outbound Contact Center Supervisor, Contact Center Scheduler I, Contact Center Traffic and Scheduling Manager, Contact Center Traffic and Scheduling Supervisor, Contact Center Representative I - Outbound, Contact Center Representative II - Outbound, Contact Center Representative III - Outbound, Contact Center Traffic and Scheduling Analyst II, Contact Center Traffic and Scheduling Analyst III |
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| Requirements and Responsibilities For Contact Center Representative IV - Outbound |
| Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Requires a high school diploma or equivalent. Typically reports to a supervisor. Independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. Typically requires 5-7 years of related experience. |
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| Also referred to as: Call Center Representative IV - Outbound, Customer Support Representative, Specialist - Outbound, Telemarketing Representative IV - Outbound |
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| Similar Jobs: Contact Center Representative IV - Outbound, Outbound Contact Center Supervisor, Contact Center Scheduler I, Contact Center Traffic and Scheduling Manager, Contact Center Traffic and Scheduling Supervisor, Contact Center Representative I - Outbound, Contact Center Representative II - Outbound, Contact Center Representative III - Outbound, Contact Center Traffic and Scheduling Analyst II, Contact Center Traffic and Scheduling Analyst III |
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| Level of Education: Contact Center Representative IV - Outbound Salaries with a High School Diploma or Technical Certificate, Contact Center Representative IV - Outbound Salaries with an Associate's Degree, Contact Center Representative IV - Outbound Salaries with a Bachelor's Degree, Contact Center Representative IV - Outbound Salaries with a Master's Degree or MBA, Contact Center Representative IV - Outbound Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
