| Front Desk Manager Job Description |
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| The following is a full job description for Front Desk Manager. Here are the requirements and responsibilities for Front Desk Manager along with statistics. If after reading this page you determine that Front Desk Manager is not the position you are looking for, you may want to try one of these similar titles: Front Desk Supervisor, Help Desk Manager, Help Desk Senior Manager, Front Desk Clerk, Front Office Manager Assistant - Casino, Help Desk Supervisor, Front Desk Clerk, Sr., Front Office Manager - Casino, Customer Service Desk Clerk - Grocery Store |
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| Requirements and Responsibilities For Front Desk Manager |
| Manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Requires an associate degree or equivalent. Typically reports to a hotel manager. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
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| Also referred to as: Guest Reception Manager |
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| Similar Jobs: Front Desk Supervisor, Help Desk Manager, Help Desk Senior Manager, Front Desk Clerk, Front Office Manager Assistant - Casino, Help Desk Supervisor, Front Desk Clerk, Sr., Front Office Manager - Casino, Customer Service Desk Clerk - Grocery Store |
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| Level of Education: Front Desk Manager Salaries with No Diploma, Front Desk Manager Salaries with a High School Diploma or Technical Certificate, Front Desk Manager Salaries with an Associate's Degree, Front Desk Manager Salaries with a Bachelor's Degree, Front Desk Manager Salaries with a Master's Degree or MBA, Front Desk Manager Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Hospitality & Leisure | |
