Front Desk Supervisor Job Description |
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The following is a full job description for Front Desk Supervisor. Here are the requirements and responsibilities for Front Desk Supervisor along with statistics. If after reading this page you determine that Front Desk Supervisor is not the position you are looking for, you may want to try one of these similar titles: Front Desk Manager, Help Desk Supervisor, Front Desk Clerk, Front Desk Clerk, Sr., Help Desk Manager, Help Desk Senior Supervisor, Help Desk Senior Manager, Front Office Manager Assistant - Casino, Customer Service Desk Clerk - Grocery Store |
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Requirements and Responsibilities For Front Desk Supervisor |
Supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. |
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Also referred to as: Guest Reception Supervisor |
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Similar Jobs: Front Desk Manager, Help Desk Supervisor, Front Desk Clerk, Front Desk Clerk, Sr., Help Desk Manager, Help Desk Senior Supervisor, Help Desk Senior Manager, Front Office Manager Assistant - Casino, Customer Service Desk Clerk - Grocery Store |
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Level of Education: Front Desk Supervisor Salaries with a High School Diploma or Technical Certificate, Front Desk Supervisor Salaries with an Associate's Degree, Front Desk Supervisor Salaries with a Bachelor's Degree, Front Desk Supervisor Salaries with a Master's Degree or MBA, Front Desk Supervisor Salaries with a JD, MD, PhD or Equivalent |
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Industries: Edu., Gov't. & Nonprofit, Hospitality & Leisure | |