Merchant Card Customer Service Representative Job Description |
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The following is a full job description for Merchant Card Customer Service Representative. Here are the requirements and responsibilities for Merchant Card Customer Service Representative along with statistics. If after reading this page you determine that Merchant Card Customer Service Representative is not the position you are looking for, you may want to try one of these similar titles: Customer Service Representative II, Customer Service Representative I, Customer Service Representative III, Customer Service Representative IV, Merchant Card Sales Representative, Customer Service Supervisor, Customer Service Manager, Retail Store Customer Service Representative, Customer Service Trainer I |
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Requirements and Responsibilities For Merchant Card Customer Service Representative |
Provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. May require a bachelor's degree. Typically reports to a supervisor or manager. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience. |
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Also referred to as: CSR - Merchant Cards |
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Similar Jobs: Customer Service Representative II, Customer Service Representative I, Customer Service Representative III, Customer Service Representative IV, Merchant Card Sales Representative, Customer Service Supervisor, Customer Service Manager, Retail Store Customer Service Representative, Customer Service Trainer I |
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Level of Education: Merchant Card Customer Service Representative Salaries with an Associate's Degree, Merchant Card Customer Service Representative Salaries with a Bachelor's Degree, Merchant Card Customer Service Representative Salaries with a Master's Degree or MBA, Merchant Card Customer Service Representative Salaries with a JD, MD, PhD or Equivalent |
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Industries: Financial Services | |