| Product Complaint Specialist I Job Description |
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| The following is a full job description for Product Complaint Specialist I. Here are the requirements and responsibilities for Product Complaint Specialist I along with statistics. If after reading this page you determine that Product Complaint Specialist I is not the position you are looking for, you may want to try one of these similar titles: Product Complaint Specialist IV, Product Complaint Specialist III, Product Complaint Specialist II, Product Development Analyst I, Technical Customer Support Specialist I, Product Manager I, Product Complaint Senior Manager, Product Complaint Manager, Product Complaint Supervisor |
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| Requirements and Responsibilities For Product Complaint Specialist I |
| Manages the intake, triage, investigation, and reporting of product complaints. Communicates with the complainant to gather the needed information for the investigation. Assigns appropriate risk classification after review of all relevant case information and ensures compliance with regulatory agencies. Analyzes data and provides recommendations and solutions based on the investigation's findings. Maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Typically requires a bachelor's degree. Typically reports to a manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience. |
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| Also referred to as: Product Complaint Specialist I |
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| Similar Jobs: Product Complaint Specialist IV, Product Complaint Specialist III, Product Complaint Specialist II, Product Development Analyst I, Technical Customer Support Specialist I, Product Manager I, Product Complaint Senior Manager, Product Complaint Manager, Product Complaint Supervisor |
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| Level of Education: Product Complaint Specialist I Salaries with No Diploma, Product Complaint Specialist I Salaries with a High School Diploma or Technical Certificate, Product Complaint Specialist I Salaries with an Associate's Degree, Product Complaint Specialist I Salaries with a Bachelor's Degree, Product Complaint Specialist I Salaries with a Master's Degree or MBA, Product Complaint Specialist I Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
