| Product Complaint Specialist II Job Description |
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| The following is a full job description for Product Complaint Specialist II. Here are the requirements and responsibilities for Product Complaint Specialist II along with statistics. If after reading this page you determine that Product Complaint Specialist II is not the position you are looking for, you may want to try one of these similar titles: Product Complaint Specialist IV, Product Complaint Specialist I, Product Complaint Specialist III, Product Development Analyst II, Product Complaint Manager, Product Complaint Supervisor, Product Complaint Senior Manager, Product Regulatory Analyst II, Mechanical Product Engineer II |
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| Requirements and Responsibilities For Product Complaint Specialist II |
| Manages the intake, triage, investigation, and reporting of product complaints. Communicates with the complainant to gather the needed information for the investigation. Assigns appropriate risk classification after review of all relevant case information and ensures compliance with regulatory agencies. Analyzes data and provides recommendations and solutions based on the investigation's findings. Maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Typically requires a bachelor's degree. Typically reports to a manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. |
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| Also referred to as: Product Complaint Analyst II, Product Monitoring Specialist II, Product Quality and Compliance Specialist II |
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| Similar Jobs: Product Complaint Specialist IV, Product Complaint Specialist I, Product Complaint Specialist III, Product Development Analyst II, Product Complaint Manager, Product Complaint Supervisor, Product Complaint Senior Manager, Product Regulatory Analyst II, Mechanical Product Engineer II |
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| Level of Education: Product Complaint Specialist II Salaries with No Diploma, Product Complaint Specialist II Salaries with a High School Diploma or Technical Certificate, Product Complaint Specialist II Salaries with an Associate's Degree, Product Complaint Specialist II Salaries with a Bachelor's Degree, Product Complaint Specialist II Salaries with a Master's Degree or MBA, Product Complaint Specialist II Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
