Product Complaint Specialist IV Job Description |
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The following is a full job description for Product Complaint Specialist IV. Here are the requirements and responsibilities for Product Complaint Specialist IV along with statistics. If after reading this page you determine that Product Complaint Specialist IV is not the position you are looking for, you may want to try one of these similar titles: Product Development Analyst IV, Product Complaint Specialist I, Product Complaint Specialist III, Product Complaint Specialist II, Product Regulatory Analyst IV, Mechanical Product Engineer IV, Product Manager IV, Scrum Product Owner IV, Product Complaint Manager |
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Requirements and Responsibilities For Product Complaint Specialist IV |
Manages the intake, triage, investigation, and reporting of product complaints. Communicates with the complainant to gather the needed information for the investigation. Assigns appropriate risk classification after review of all relevant case information and ensures compliance with regulatory agencies. Analyzes data and provides recommendations and solutions based on the investigation's findings. Maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Typically requires a bachelor's degree. Typically reports to a manager. Work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Typically requires 7+ years of related experience. |
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Also referred to as: Product Complaint Analyst IV, Product Monitoring Specialist IV, Product Quality and Compliance Specialist IV |
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Similar Jobs: Product Development Analyst IV, Product Complaint Specialist I, Product Complaint Specialist III, Product Complaint Specialist II, Product Regulatory Analyst IV, Mechanical Product Engineer IV, Product Manager IV, Scrum Product Owner IV, Product Complaint Manager |
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Level of Education: Product Complaint Specialist IV Salaries with No Diploma, Product Complaint Specialist IV Salaries with a High School Diploma or Technical Certificate, Product Complaint Specialist IV Salaries with an Associate's Degree, Product Complaint Specialist IV Salaries with a Bachelor's Degree, Product Complaint Specialist IV Salaries with a Master's Degree or MBA, Product Complaint Specialist IV Salaries with a JD, MD, PhD or Equivalent |
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Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |