National Averages
Contact Center Representative I
Core Compensation Median % of Total
Base Salary $38,624 64.4%
Bonuses $2,185 3.6%
Value of Benefits
Social Security $3,122 5.2%
401K/403B $1,469 2.5%
Disability $367 0.6%
Healthcare $6,592 11.0%
Pension $2,571 4.3%
Time Off $5,023 8.4%
Total Compensation $59,952 100%
Core Compensation is based on averages for this job and does not reflect personal factors used to determine your projected salary range.
Value of Benefits indicates the employer's expected contribution and paid time off.
$ Use the Benefits Calculator to compare your benefits with the industry average.
 
Contact Center Representative I - Inbound
Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services,... view job details
Alternate job titles: Call Center Representative I - Inbound , Inbound Customer Resolution Specialist I , Inbound Customer Support and Service Agent I
 
Contact Center Representative I - Outbound
Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions,... view job details
Alternate job titles: Call Center Representative I -Outbound , Sales Representative I - Outbound
 
Contact Center Representative II
Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services... view job details
Alternate job titles: Call Center Sales Representative II , Inbound/Outbound Sales Agent II , Intermediate Call Center Inside Sales Representative , Telemarketing Representative II
 
Contact Center Representative II - Inbound
Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services,... view job details
Alternate job titles: Call Center Representative II - Inbound , Inbound Customer Resolution Specialist II , Inbound Customer Support and Service Agent II
 
Contact Center Representative II - Outbound
Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions,... view job details
Alternate job titles: Call Center Representative II - Outbound , Sales Representative II - Outbound
 
Contact Center Representative III
Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services... view job details
Alternate job titles: Call Center Sales Representative III , Inbound/Outbound Sales Agent III , Senior Call Center Inside Sales Representative , Telemarketing Representative III
 
Contact Center Representative III - Inbound
Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services,... view job details
Alternate job titles: Call Center Representative III - Inbound , Inbound Customer Resolution Specialist III , Inbound Customer Support and Service Agent III
 
Contact Center Representative III - Outbound
Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions,... view job details
Alternate job titles: Call Center Representative III - Outbound , Sales Representative III - Outbound
 
Contact Center Representative IV - Inbound
Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services,... view job details
Alternate job titles: Call Center Representative IV - Inbound , Inbound Customer Resolution Specialist IV , Inbound Customer Support and Service Agent IV
 
Contact Center Representative IV - Outbound
Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions,... view job details
Alternate job titles: Call Center Representative IV - Outbound , Sales Representative IV - Outbound
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