National Averages
Customer Retention Representative III
Core Compensation Median % of Total
Base Salary $48,439 62.0%
Bonuses $6,253 8.0%
Value of Benefits
Social Security $4,184 5.4%
401K/403B $1,969 2.5%
Disability $492 0.6%
Healthcare $6,592 8.4%
Pension $3,446 4.4%
Time Off $6,731 8.6%
Total Compensation $78,106 100%
Core Compensation is based on averages for this job and does not reflect personal factors used to determine your projected salary range.
Value of Benefits indicates the employer's expected contribution and paid time off.
$ Use the Benefits Calculator to compare your benefits with the industry average.
 
Customer Retention Representative I
Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves.... view job details
Alternate job titles: At Risk Customer Support Representative I , Customer Service/Retention Representative, Entry
 
Customer Retention Representative II
Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves.... view job details
Alternate job titles: At Risk Customer Support Representative II , Customer Service/Retention Representative, Experienced
 
Annuities Retention Specialist
Coordinates with service representatives and clients to assist with retaining the client's annuity business. Provides knowledge and expertise to clients in order to meet their financial goals and to clearly understand various options... view job details
Alternate job titles: Customer Satisfaction and Retention Specialist- Annuities , Retention Specialist - Annuity Policies
 
Customer Retention Manager
Manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Maintains industry relationships and develops budgets and controls... view job details
Alternate job titles: At Risk Customer Support Manager , Customer Retention/Insights Manager , Customer Satisfaction & Retention Manager , Customer Service/Retention Manager
 
Customer Retention Supervisor
Supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of... view job details
Alternate job titles: At Risk Customer Support Supervisor , Customer Service/Retention Supervisor
 
Annuities Customer Service Representative
Processes orders and fulfills customer needs to ensure satisfaction. Answers consumer questions regarding annuity products or policies. Has strong working knowledge of annuities, current tax laws and other legislation that can... view job details
Alternate job titles: Customer Support Annuity Policies
 
Annuities Customer Service Supervisor
Oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with... view job details
Alternate job titles: Customer Support Supervisor Annuity Policies
 
Business Development Officer (Select Customer)
Develops and implements select customer referral strategies in order to increase client satisfaction and portfolio growth for affluent professional customers. Responsible for initial relationship and follow-up with prospects.... view job details
Alternate job titles: Business Development Officer - Affluent Clients
 
Business Development Officer (Select Customer), Sr.
Develops and implements select customer referral strategies in order to increase client satisfaction and portfolio growth for affluent professional customers. Responsible for initial relationship and follow-up with prospects.... view job details
Alternate job titles: Business Development Senior Officer - Affluent Clients
 
Customer Experience Analyst
Supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Researches best practices to develop metrics and methods to... view job details
Alternate job titles: Customer Experience Associate
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