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Customer Retention Representative I |
Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves.... view job details |
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Alternate job titles: At Risk Customer Support Representative I , Customer Service/Retention Representative, Entry |
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Customer Retention Representative II |
Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves.... view job details |
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Alternate job titles: At Risk Customer Support Representative II , Customer Service/Retention Representative, Experienced |
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Annuities Retention Specialist |
Coordinates with service representatives and clients to assist with retaining the client's annuity business. Provides knowledge and expertise to clients in order to meet their financial goals and to clearly understand various options... view job details |
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Alternate job titles: Customer Satisfaction and Retention Specialist- Annuities , Retention Specialist - Annuity Policies |
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Customer Retention Manager |
Manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Maintains industry relationships and develops budgets and controls... view job details |
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Alternate job titles: At Risk Customer Support Manager , Customer Retention/Insights Manager , Customer Satisfaction & Retention Manager , Customer Service/Retention Manager |
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Customer Retention Supervisor |
Supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of... view job details |
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Alternate job titles: At Risk Customer Support Supervisor , Customer Service/Retention Supervisor |
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Annuities Customer Service Representative |
Processes orders and fulfills customer needs to ensure satisfaction. Answers consumer questions regarding annuity products or policies. Has strong working knowledge of annuities, current tax laws and other legislation that can... view job details |
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Alternate job titles: Customer Support Annuity Policies |
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Annuities Customer Service Supervisor |
Oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with... view job details |
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Alternate job titles: Customer Support Supervisor Annuity Policies |
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Business Development Officer (Select Customer) |
Develops and implements select customer referral strategies in order to increase client satisfaction and portfolio growth for affluent professional customers. Responsible for initial relationship and follow-up with prospects.... view job details |
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Alternate job titles: Business Development Officer - Affluent Clients |
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Business Development Officer (Select Customer), Sr. |
Develops and implements select customer referral strategies in order to increase client satisfaction and portfolio growth for affluent professional customers. Responsible for initial relationship and follow-up with prospects.... view job details |
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Alternate job titles: Business Development Senior Officer - Affluent Clients |
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Customer Experience Analyst |
Supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Researches best practices to develop metrics and methods to... view job details |
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Alternate job titles: Customer Experience Associate |
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